Privacy Policy
Your privacy is very important to Smile Forward™. We take care in ensuring that your personal information is handled with care and not provided to any other 3rd party unless it is essential in fulfilling your request, ie delivery details to the deliverer.
Information collection
In the course of providing this website for your use, we only collect personal details necessary to provide you with our products and services.
Smile Forward™ only collects information whenever a customer or consultant supplies us with personal details either in person, by phone, fax or online. These details may include your name, address (postal and email), telephone number, banking and credit card details.
All transactions completed on our website are encrypted (securely coded) during the process of being entered into our website. Smile Forward™ does not store any credit card information on any internet server.
How we hold information
Information that we collect about you is only held as long as it is needed to provide you with the service or information required, or until our legal obligation to hold information ends. We are legally required to keep records of all transactions that involve payment to us for seven years. We store such records securely, and it can be accessed only by authorised staff. Electronic records of transactions can only be accessed by authorised staff.
Smile Forward™ distributes newsletters and other communications in print and electronic form from time to time. Recipients may choose to have their names and addresses removed from the distribution of one, several or all of these publications.
We will not give your personal information to any outside organisations for marketing or other purposes unless you permit us to do so. We are legally obligated to any legal reporting requirements.
Our website includes links to other websites. We include these as a service. This does not mean that we endorse all content that appears on linked sites. Linked websites are not covered by this privacy policy. You will need to refer to linked sites for information about their privacy policies.
